Horeca Booking Engine Features

Below you can find a summary with all the Horeca Booking Engine features, regarding prices and availability, cancellation and payment policies, reservation procedure, appearance, administration panel, and installation process.

Prices and availability

Available definitions regarding your hotel's pricing and availability.

• Unlimited room types.
• Multiple rates.
• Special customer groups (e.g. company customers, agencies, frequent customers - members).
• Special promotion actions with a special access code.
• Each price list can be available for all customers or for special market segments.
• Special offers in the form of discount of free nights. The way of activation of an offer is defined by the hotel based on parameters as the room type, the customer's arrival and departure time, the length of stay, the time of making the reservation, and the special customer group that the customer may belong to.
• Multiple availability pools.
• Each price list can be connected to a different availability pool.
• Availability restrictions, such as minimum stay, closed on arrival, closed on departure, release days and stop sale.
• Multiple currencies.
• The prices are defined by price list and room type and they can be differentiated according to the number and type of the occupants in the room (adults - children).
• The prices, availability, and availability restrictions can be defined either for a whole period or separately for each day.

Cancellation and payment policies

• The hotel defines the cancellation policy.
• The hotel defines the payment policy including down-payment (or full refund) which can be required for completing a reservation.
• The hotel is able to define multiple ways of payment which can co-exist for facilitating each customer. Even those who do not hold a credit card. To see all available payment options, click here.

Reservation procedure

• Voucher is issued in PDF form for easy printing and storing by the customer.
• Voucher in HTML form is sent via e-mail to the customer.
• Voucher in HTML form is sent via e-mail to the hotel.
• Option to inform the hotel via SMS.
• Option to send the reservation reference number to the customer via SMS.

Appearance

• Use of hotel logo
• Publication of general text and photos about the hotel (general description, location, stay, restaurants, etc.)
• Publication of text and photos for each different room type
• Possibility for uploading dynamic maps (Google Maps)
• Show hotel's contact details
• Communication form for the hotel

Administration panel

• User-friendly interface.
• Operates 100% via the internet and does not require installation in your PC.
• Operates all known browsers, e.g. Internet Explorer, Mozilla Firefox, Google Chrome, Safari etc.
• Full booking history.
• Easy booking search.
• Possibility of  booking management.
• Live update of prices, offers, availability, and restrictions.
• Full freedom of defining texts and uploading photos.

Installation process

• You are only required to enter a link, banner or button in a predominant spot on your website.
• The initial set-up is carried out by our company's specialised staff. You are only required to send to us an email or a CD, including the following:
  • Hotel logo
  • Text and photos
  • Room types
  • Prices by room and period
  • Cancellation and payment policies
• Once we have received all necessary material the booking engine will be ready to use within 24 hours.