E-commerce Solutions

The design & development process of an e-commerce solution consists of the following steps:
 

1. Requirement analysis

At the preliminary phase of a project, we work closely with you in order to comprehend the goals and the requirements of your solution, your targeted audience as well as your personal aesthetic preferences.

In this phase we decide things like:

• how online payments will be processed,
• where your products can be delivered and how much will this cost
• how availability will be managed 
• how product catalog will be managed
• will you provide product descriptions in multiple languages
• what special offers will you offer
• what about refunds
• will you provide order tracking
• will you make your products available to marketplace like Skroutz, Facebook or BestPrice.gr

Depending on the peculiarities of your project more things may need consideration. For instance if you need to manage tens of thousands of products we must setup automatic catalog and availability updates on regular basis and advanced performance tuning will be required. If you run a marketplace, vendor specific reports and exports will be necessary. If you handle a big volume of orders electronic invoicing will be necessary.

2. Templates design

At this step our graphic designers and art directors produce design proposals. Each design proposal consists of designs for all the main sections of your website (e.g: Home page, Contact page, Products listing page, etc), which you will be able to preview through interactive Adobe XD preview links.

Should you be happy with our proposal, we make any final adjustments and we go on to the next step. Otherwise we discard this proposal and we come back to you with a brand new set of designs.

3. HTML authoring (XD to HTML)

At this stage, the approved designs of the previous step are turned into actual website pages that can be browsed using any browser. During the HTML authoring phase we emphasize on producing exactly the same visual result in all different browsers and devices which of course must be exactly the same with the XD templates.

4. CMS Integration

CMS stands for Content Management System. A CMS is a web content publishing and management system that allows you to create new pages, upload photos and manage almost all aspects of your website. The majority of all modern content-rich websites are powered by a CMS.

Apart from the typical content management functionalities and according to your specific needs, at this step we build functionalities like contact forms, members-only areas, search forms, publishing workflows and multi-lingual support.

5. E-commerce engine integration

In this phase we setup the product catalogue, the cart, the online payments and the member's area sections. Moreover we setup any interfaces with third party systems like ERP systems, external product feeds or courier APIs.

6. Training & Content population

Already from Step 5 your website is technically completed. After deploying the website to a staging URL, we upload to the website indicative content that you provide us (texts, videos, photos, etc) and we train you and your staff on how to use the CMS back-end in order to update the website anytime you want without any extra costs. These training courses typically take 2 to 6 hours depending on the features of your websites.

7. Installation of web analytics and feeds for third-parties

Just before going live we activate the web analytics and the feeds for third-party websites.

Typical web analytics include:

• Google Universal Analytics
• Google Analytics 4
• Facebook Pixel
• Google Ads Remarketing Events
• Google Universal Analytics Enhanced Ecommerce Events
• Skroutz Analytics

Typical feeds for third-party websites include:

• Google product feeds
• Facebook product feeds
• Skroutz product feeds
• Podcasts RSS feeds
• BestPrice.gr product feeds

8. We go Live!

Finally, after a final operational check your site goes live under your official domain.

1. Can my website be available in many languages?

Yes, it can. Your website can be available on any number of languages you wish.

2. Can my website be automatically translated in another language?

No. Even there are services that perform automatic translation the result is 99% unacceptable. If you want to make your site available in another language you should translate your content using a professional translation service.

3. Do I need technical knowledge in order to update my website?

No. Our friendly CMS makes easy even for people without technical knowledge to update the website. Of course a basic computer knowledge is necessary (what is a browser, how to send an email, how to copy and paste text).